أثر جودة الحياة الوظيفية على سلوك المواطنة التنظيمية-دراسة احصائية باستخدام برنامج Smart-pls

Abstract

This study aims to identify the impact of quality of work life on organizational citizenship behavior. Data was collected in a survey of 143 employees of Parfums Wouroud company in El-Oued, and was later processed using the smart-PLS program. The results of this study showed a statistically significant effect of the quality of work life on citizenship behavior, it was found that the model has an acceptable predictive ability within the sample estimated at 51.2%, and a predictive ability outside the sample estimated at Q2 = 34.6