Improving The Quality Of Public Services In Algeria

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dc.contributor.authorLamrous, Kathia
dc.date.accessioned2025-10-09T13:43:13Z
dc.date.issued2025-06-04
dc.descriptionمقال
dc.description.abstractIn the age of digitisation and technological innovation, the administration is facing increasing demands from citizens to improve the quality of public services. To meet the demands of users, the Algerian government is taking steps to improve and modernise services through new measures such as digitisation. Through a survey at the National Pensions Fund (CNR) in Tizi-Ouzou, we are attempting to analyse the main thrusts of this approach to customer care.
dc.identifier.citationLamrous, Kathia. Improving The Quality Of Public Services In Algeria. AL-Manhel Economique. Vol. 08. N. 01. 04 june 2025. faculty of economie commercial and management sciences. university of el oued .
dc.identifier.issn2602-7968
dc.identifier.urihttps://archives.univ-eloued.dz/handle/123456789/40056
dc.language.isoen
dc.publisherجامعة الوادي University of Eloued
dc.subjectPublic service
dc.subjectCNR
dc.subjectmodrnisation
dc.subjectquality
dc.subjectdigitisation
dc.titleImproving The Quality Of Public Services In Algeria
dc.typeArticle

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