مساهمة إدارة المعرفة في تحقيق الميزة التنافسية للمؤسسات الاقتصادية

Abstract

This study aims to highlight the reality of knowledge management in economic institutions and its contribution to achieving competitive advantage. This study was conducted through a field study of a sample of private medical clinics in the state of El Oued. To achieve this goal, the descriptive approach was adopted in the theoretical aspect and the analytical approach in the field study. A questionnaire was distributed to 82 employees, and the results were analyzed using SPSS v27 . Knowledge management is an essential element in achieving a competitive advantage for the private medical clinics under study. However, the dimensions of its components affect their success. There is a statistically significant impact of knowledge management on achieving a competitive advantage for the institutions under study at the significance level (α≤0.05). We concluded with a set of recommendations, the most important of which are: investing in a technological infrastructure that facilitates the collection, storage, and sharing of knowledge, thus strengthening knowledge management systems within medical clinics; and establishing periodic evaluation mechanisms to measure the impact of knowledge management on competitive advantage and performance, which helps in modifying policies and making data-driven decisions.